Privacy Policy
At Carbon.ai, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information while helping you track and reduce your carbon footprint.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, encrypted password)
- Profile data (account settings, demographic information)
- Carbon footprint data (purchase receipts, travel information, energy usage and other activities)
- Device and browser information
- Usage patterns and interaction with our services
- Payment information when applicable (stored securely through our payment processors)
- Images and data from uploaded receipts and documents
2. How We Use Your Information
We use the collected information to:
- Calculate and track your carbon footprint
- Provide personalized recommendations for reducing emissions
- Generate insights and analytics about your environmental impact
- Process and verify carbon offset activities
- Improve our AI algorithms and service accuracy
- Send relevant notifications and updates
- Ensure platform security and prevent fraud
- Comply with legal obligations
3. Data Sharing and Disclosure
We may share your information with:
- Third-party service providers (analytics, payment processing, cloud storage, user authentication)
- Environmental organizations for offset verification
- Research partners (anonymized data only)
- Legal authorities when required by law
4. Data Security
We implement robust security measures including:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Secure databases and backup systems
- Regular security updates and monitoring
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request account and data deletion
- Export your data
- Opt-out of certain data processing activities
- Withdraw consent at any time
Terms of Service
By using Carbon.ai, you agree to these terms. Our mission is to help you understand and reduce your environmental impact responsibly.
1. Account Terms
When creating and maintaining your Carbon.ai account:
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must not share your account credentials
- You must be at least 13 years old to use the service
- You must notify us of any unauthorized account access
2. Service Usage
When using Carbon.ai services:
- You agree to use the service for its intended environmental purpose
- You must not manipulate or falsify carbon footprint data
- You must not attempt to reverse engineer the service
- You must respect the intellectual property rights of Carbon.ai
- You must not use the service for any illegal activities
3. Data Accuracy
Regarding carbon footprint calculations:
- We strive for accuracy but cannot guarantee exact measurements
- Calculations are based on available data and industry standards
- Users should verify critical environmental data independently
- We regularly update our calculation methods and factors
- Users are free to edit, modify, or delete any entry generated
4. Service Modifications
Carbon.ai reserves the right to:
- Modify or discontinue features
- Update pricing and subscription terms
- Improve calculation algorithms
- Change service providers and partners
5. Termination
Accounts may be terminated for:
- Violation of these terms
- Extended period of inactivity
- Fraudulent activity
- Non-payment of fees
Cookie Policy
We use cookies to enhance your experience and improve our carbon footprint tracking capabilities.
1. Cookie Types and Usage
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Authentication, security, basic functionality |
Session - 1 year |
| Preference Cookies |
Remember dark/light mode, language, units |
1 year |
| Analytics Cookies |
Usage patterns, feature optimization |
2 years |
| Performance Cookies |
Load balancing, response times |
Session |
| AI Function Cookies |
Carbon calculation preferences, historical data |
1 year |
2. Cookie Management
You can manage cookies through:
- Carbon.ai platform settings
- Browser settings
- Third-party cookie management tools
3. Third-Party Cookies
We use third-party services for:
- Analytics
- Payment processing
- Cloud operations
- User authentication
4. Cookie Updates
Our cookie usage may change as we:
- Add new features
- Improve tracking accuracy
- Update security measures
- Integrate new partners